Step-By-Step Guide To How South Bristol Advice Service Helps You

1. Finding out what help you need
At the Drop-In we will briefly discuss with you what the problems are. This helps us to know who the best person is to advise and assist you.

2. Appointment
If we cannot resolve the problem at the Drop-In, you will be sent an appointment detailing the advisor who will be helping you and what you need to bring with you.

3. Advising on your case
At your appointment the problems that you are experiencing will be looked at in detail. We will advise you of your legal rights and the options you have, and then agree with you what to do next. We will send you a letter detailing the outcome of the appointment.

4. Taking the necessary action
We will work on all the actions we have agreed to at your appointment, and update you on developments and progress made on your case. At every stage we will consult you about any other options you may have.

5. Closing your case
When we have done all we can for you, we will close your case and inform you of the outcome.